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The market-leading fax solution for healthcare, RightFax provides a powerful integration with Epic EMR for increased productivity, reduced labor and minimized paper waste.

Epic EMR & RightFax 

Integrating RightFax with your Epic Workflows

RightFax is the market-leading on-premise, hybrid or cloud enterprise fax server solution. As an automated electronic document delivery system, RightFax integrates with Epic EMR to address the challenge of delivering medical records and other documents by automating document delivery from a variety of clinical and back-office applications, and organizing them for quick retrieval and archiving purposes. 

Video Duration: 2:09

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HIPAA Compliant

Provide encrypted and tamper resistant document delivery.

Assign Delegates

Assign customized roles to delegates for greater efficiency.

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Secure Faxing

Manage PHI in a secure, reliable, and electronic format.

Flexible Integrations

Meet the needs of your organization, both great and small.

By improving the quality and availability of fax, healthcare organizations can increase staff productivity and satisfaction while simultaneously improving revenue cycles by providing critical information more quickly and accurately.

Fax Transmission

Outbound Faxing with Epic

By sending faxes directly from the Epic client, users can keep the exchange of confidential patient information secure and the need to print out the original document is eliminated. When using RightFax for outbound faxing, a typical fax is sent by:

Processing the fax via the Epic Print Server (EPS)

Transmitting the fax to the RightFax server where it waits to be sent

Sending a final status regarding the success or failure of each fax to each user

Video Duration: 1:12

Security & Compliance

Lower the Risk of Data Breaches

With the recent rise of cybersecurity attacks, healthcare organizations know the importance of protecting against data breaches related to PHI. This means developing HIPAA compliance strategies and implementing security measures to avoid the costly disruptions and damages that can be caused by breaches.

Secure Faxing Solution

Fax confidential data such as medical records, prescriptions, and letters

Additional Security Options

Implement additional high availability and fax encryption options

Facilitating Smart Communications in Healthcare

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Full Audit Trails

Complete audit trails of all document access and system activity

Reduced Risk of Fines

Support compliance efforts through secure document delivery

Fax Transmission

Inbound Faxing with Epic

The RightFax server provides several methods for routing received faxes to their intended recipients in your healthcare organization. Inbound faxes are most commonly routed based on the fax number that received the fax, although there are many other methods available. To send a fax with RightFax & Epic, organizations can leverage:

Video Duration: 0:30

Bar Code Routing to fax barcodes that can then be read and routed to a folder on a user’s network.

Smart Fax Distribution to route faxes to members of a group according to a member’s ability to process incoming faxes.

Direct Inward Dialing to route faxes based on the inbound fax number.

Transmission Success Indicators

Understanding Fax Status Messages

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Green: Success

Faxes with a green status indicator were transmitted successfully.

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Yellow: Pending

Faxes with a yellow status indicator have not yet been transmitted, or a transmission error occurred so the fax will be retransmitted.

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Red: Failed

Faxes with a red status indicator encountered transmission errors, and the server computer abandoned retransmission attempts.

Learn More about FaxUtil Fax Status Messages

Learn more about what each of the various status of FaxUtil mean for you and your faxes. 

POPULAR RESOURCES

RightFax & Healthcare

Filter below to discover our collection of RightFax healthcare documentation:

Please note that some articles may require login to the RightFax Resource Center. To register now, please click here.

The New York Times recently released an article detailing the difficulties that many healthcare organizations in Harris County, Texas were experiencing as they worked to quickly process the increasing number of COVD-19 tests.
In this video, learn how outbound faxes are processed by the Epic Print Server (EPS) & RightFax
Most healthcare organizations comprehend the importance of Protected Health Information (PHI) and strive to never purposely place patient information at risk. However, with many healthcare providers facing time constraints tied directly to required billable hour and healthcare services, there is little time for them to be IT or legal expert.
The RightFax XML Generator is an add-on module for RightFax Servers that outputs fax image files with fax metadata in XML format. It is used to integrate RightFax with XML-based business applications.
The SQL Image Storage Module for RightFax was released in RightFax 16.2 and allows you to move the RightFax images from a regular windows file share or SAN or NAS into a SQL database.
Paperless fax is getting good reviews. According to the survey, the majority of the respondents are happy with their paperless fax solution.
Internal breaches and external threats plague all businesses, but those that exchange protected, confidential and private information are particularly at risk.
In this case study, Sutter Health integrated OpenText RightFax with medical records and productivity applications for efficient, reliable document exchange, helping achieve timely, safe, high-quality care.
Interoperability is one of the most difficult challenges with electronic health record optimization: The ability to share clinical data across health systems and respective EHRs. Sometimes it takes a personal experience to drive home the meaning of interoperability, not only to the healthcare professionals who regularly interface with the EHR, but the patients.
When utilizing Fax over IP (FoIP), the new RightFax Secure FoIP channels secures and encrypts fax traffic within the firewall.
Fax security is an important consideration when it comes to protecting sensitive data such as patient, financial, or government documents and is often required to maintain compliance with any number of industry standard regulations.
Simplify your network environment and promote fax image high availability using SQL Image Storage Module for RightFax.
Simplify your network environment and promote fax image high availability using SQL Image Storage Module for RightFax.
The extra layer of protection provided by the RightFax Encryption Module adds even more security to a RightFax fax server implementation.
In this case study, learn how RightFax based workflows helped the University of New Mexico process secure medical records and claims.
Fast, efficient technology has become the norm this century. It’s no surprise that consumers have high expectations when it comes to ease, but, while e-commerce and banking continue to make strides, for some, healthcare technology is often the stodgy counterpart.
In this case study, learn how OCHIN leveraged OpenText hybrid fax solution to help meet the triple aim in health care for the safety net.
Available in cloud, on-premises, hybrid and managed services deployments, OpenText digital fax solutions integrate with Epic to create a simple and secure digital fax solution.
This webinar featured an in-depth look into how RightFax can enhance document security and help protect your confidential patient information.
The healthcare industry is driven by many specialized documents including claims information, lab reports and admittance records.
In this case study, learn how University of Maryland Medical Center integrated RightFax with Epic for the secure exchange of PHI.
RightFax solutions can help address the challenge of delivering medical records and other documents by providing the tools to electronically send and receive documents from the desktop, automating document delivery from a variety of clinical and back-office applications.
Most healthcare organizations comprehend the importance of Protected Health Information (PHI) and strive to never purposely place patient information at risk.
RightFax easily integrates with a multitude of software, including desktop, e-mail, imaging, archiving, and document management and mainframe applications.
Genesis Creates Healthier System for Delivering Patient Records – OpenText RightFax gets the right patient information to the physicians who need it.
The healthcare industry is driven by many specialized documents including claims information, lab reports and admittance records.
Quality patient care requires clear communication between patient, provider and other healthcare organizations – from pharmacies to labs to diagnostic imaging.
EpicCare EMR / EHR Integration with RightFax increases productivity, reduce labor, and minimize paper waste.
The healthcare industry is driven by many specialized documents including claims information, lab reports, and admittance records. Timely, secure, and efficient delivery of these documents is essential for patient-focused and cost-conscious healthcare organizations.
eClinicalWorks EMR / EHR Integration with RightFax increases productivity, reduce labor, and minimize paper waste.
The world is digitally evolving. Information- and access to that information- is at your fingertips. The health industry is no exception. EHRs and EMRs are the digital technology that is improving the quality and convenience of patient care.
Amid the uproar about how hard electronic health records can be to use, a small contingency of doctors are saying the software has made them much better caregivers. EHR dissatisfaction is rampant. Doctors complain about too many clicks and unusable interfaces, to name just two common gripes.
AllScripts EMR / EHR Integration with RightFax increases productivity, reduce labor, and minimize paper waste.
In December 2017, Chicago’s Advocate Health Care announced that it would merge with Aurora Health Care of Milwaukee, Wisconsin – an $11 billion meeting of giants that would create the 10th-biggest not-for-profit health system in the U.S. Aurora runs on an electronic health record platform developed by its home state’s own Epic Systems. It was announced Feb. 1 that now Advocate will too.

We Create Fully Connected Fax Workflows So You Can Focus On Your Business

Our RightFax experts can help you integrate RightFax with most of the leading EMR software applications, which allows for a faster workflow process and more seamless patient servicing.

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