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NextGen EMR & OpenText | RightFax

The market-leading fax solution for healthcare, RightFax provides a powerful integration with NextGen EMR to securely and efficiently deliver documents while maintaining HIPAA compliance.

NextGen EMR & RightFax

Integrating RightFax with NextGen EMR

RightFax is the market-leading on-premise, hybrid or cloud enterprise fax server solution. As an automated electronic document delivery system, RightFax integrates with NextGen to enable staff to fax through a central transmission location, simplifying the management and processing of faxes coming in from multiple locations at various hours of the day.

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HIPAA Compliant

Provide encrypted and tamper resistant document delivery.

MFP Integrations

Integrate your MFP devices or global MFP fleet with RightFax. 


Secure Faxing

Manage PHI in a secure, reliable, and electronic format.

Flexible Integrations

Meet the needs of your organization, both great and small.

By improving the quality and availability of fax, healthcare organizations can increase staff productivity and satisfaction while simultaneously improving revenue cycles by providing critical information more quickly and accurately.

Fax Transmission

Outbound Faxing with NextGen

For the end-user, sending a fax is completely seamless with RightFax API integration:

The NextGen integration only requires that a RightFax user be created with a non-AD Authenticated username via the RightFax COM API.

A RightFax Administrator will establish a connection to the RightFax API to process the outbound fax job and ensure delivery to the RightFax server where the fax will be sent.

The final status of the fax can be viewed within NextGen or in FaxUtil via delegate rights.

Case Study

U.S. Medical Group Delivers Secure and Scalable Hybrid Cloud Fax Solution

Learn how Premier Medical Group enhanced security, service and speed of health information exchange using RightFax with RightFax Connect.

Security & Compliance

Lower the Risk of Data Breaches

With the recent rise of cybersecurity attacks, healthcare organizations know the importance of protecting against data breaches related to PHI. This means developing HIPAA compliant strategies and implementing security measures to avoid the costly disruptions and damages that can be caused by breaches.

Secure Faxing Solution

Fax confidential data such as medical records, prescriptions, and letters

Additional Security Options

Implement additional high availability and fax encryption options

RightFax 20.2 – Security & Compliance

Video Duration: 00:44

Full Audit Trails

Complete audit trails of all document access and system activity

Reduced Risk of Fines

Support compliance efforts through secure document delivery

Fax Transmission

Inbound Faxing with NextGen

The RightFax server provides several methods for routing received faxes to their intended recipients in your healthcare organization. Inbound faxes are most commonly routed based on the fax number that received the fax, although there are many other methods available. To send a fax with RightFax & NextGen, organizations can leverage:

Bar Code Routing to fax barcodes that can then be read and routed to a folder on a user’s network.

Smart Fax Distribution to route faxes to members of a group according to a member’s ability to process incoming faxes.

Direct Inward Dialing to route faxes based on the inbound fax number.

Transmission Success Indicators

Understanding Fax Status Messages


Green: Success

Faxes with a green status indicator were transmitted successfully.


Yellow: Pending

Faxes with a yellow status indicator have not yet been transmitted, or a transmission error occurred so the fax will be retransmitted.


Red: Failed

Faxes with a red status indicator encountered transmission errors, and the server computer abandoned retransmission attempts.

Learn More about FaxUtil Fax Status Messages

Learn more about what each of the various status of FaxUtil mean for you and your faxes.

We Create Fully Connected Fax Workflows So You Can Focus On Your Business

Our RightFax experts can help you integrate RightFax with most of the leading EMR software applications, which allows for a faster workflow process and more seamless patient servicing.

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