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RightFax 16.2 Overview

OpenText is unifying the version number so RightFax jumped from 10.6 to Right Fax 16.2
By: Advantage Technologies

New Features

 Web Administration Tool

  • Full administrative access on any web-enabled device, including mobile
    • Same functionality as EFM
    • Support for all browsers
    • Support for mobile devices
  • Simplify RightFax administrative workflows
  • Replaces the legacy WebEFM tool
  • Entry point for the new RightFax Analytics and MFP connectors

 OpenText MyPortal

  • New RightFax Connect Admin Portal
  • Expanded self-service options
    • Create separate accounts for different environments
    • Number Porting Automation Tools
      • New fax number provisioning
      • Check portability for existing fax numbers
      • Enhanced reporting capabilities
      • Full user management toolset

 New RightFax Administrative Roles

  • Tasks can be delegated to the appropriate team
  • No longer required to give full administrative rights for all tasks
  • Offload user management tasks to power users

 SQL Storage for RightFax Images – High Availability

  • Add-on Module
  • Fax images can be stored in a SQL database
  • Use industry standard SQL Mirroring / High Availability for redundancy
  • Reduces complexity of RightFax environment
    • No need for a primary and secondary image store folder

 Updated Multi-Function Printer (MFP) Integrations

  • Simplified Touch Panel Interface – Just like using a fax machine
    • Punch in the fax number
    • Hit “Send”
  • Unified Touch Panel Interface – Same interface regardless of device manufacturer
    • Ricoh
    • Konica Minolta
    • Cannon
    • Sharp
  • Secure file transfer between device and server
  • Detect new MFPs and add them to RightFax directly in the new Web Admin Tool

 RightFax Analytics

  • Add-on Module
  • Traffic trends and success rates
  • Specific time periods
    • Last 60 minutes
    • Last 24 hours
    • Last 30 days
  • Drill down into the fax details

 Administrative Enhancements

  • Delegates – Control delegate rights for users in Enterprise Fax Manager
  • Disable User Accounts – Temporarily disable and re-enable RightFax user accounts
  • Sync Module – Sync the account status from AD directly into RightFax
  • Server Module – Separate retry settings for different transmission results (i.e. Normal busy vs. Human Answered)

 System Requirements Changes

Newly Supported OS and Platforms Unsupported OS and Platforms
  • Windows Server 2016
  • SQL Server 2016
  • Outlook 2016
  • SharePoint 2016
  • Citrix Xen 6.2 or later
  • Windows Server 2008
  • SQL Server 2005
  • Outlook 2007
  • Internet Explorer 8, 9, and 10
  • SharePoint 2007 and 2010

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