Select Page

Discover our collection of exclusive RightFax information for an expert view into your RightFax system.

RightFax 16.2

OpenText is unifying the version number so RightFax jumped from 10.6 to Right Fax 16.2
January 6, 2018
By: Advantage Technologies

New Features

 Web Administration Tool

  • Full administrative access on any web-enabled device, including mobile
    • Same functionality as EFM
    • Support for all browsers
    • Support for mobile devices
  • Simplify RightFax administrative workflows
  • Replaces the legacy WebEFM tool
  • Entry point for the new RightFax Analytics and MFP connectors

 OpenText MyPortal

  • New RightFax Connect Admin Portal
  • Expanded self-service options
    • Create separate accounts for different environments
    • Number Porting Automation Tools
      • New fax number provisioning
      • Check portability for existing fax numbers
      • Enhanced reporting capabilities
      • Full user management toolset

 New RightFax Administrative Roles

  • Tasks can be delegated to the appropriate team
  • No longer required to give full administrative rights for all tasks
  • Offload user management tasks to power users

 SQL Storage for RightFax Images – High Availability

  • Add-on Module
  • Fax images can be stored in a SQL database
  • Use industry standard SQL Mirroring / High Availability for redundancy
  • Reduces complexity of RightFax environment
    • No need for a primary and secondary image store folder

 Updated Multi-Function Printer (MFP) Integrations

  • Simplified Touch Panel Interface – Just like using a fax machine
    • Punch in the fax number
    • Hit “Send”
  • Unified Touch Panel Interface – Same interface regardless of device manufacturer
    • Ricoh
    • Konica Minolta
    • Cannon
    • Sharp
  • Secure file transfer between device and server
  • Detect new MFPs and add them to RightFax directly in the new Web Admin Tool

 RightFax Analytics

  • Add-on Module
  • Traffic trends and success rates
  • Specific time periods
    • Last 60 minutes
    • Last 24 hours
    • Last 30 days
  • Drill down into the fax details

 Administrative Enhancements

  • Delegates – Control delegate rights for users in Enterprise Fax Manager
  • Disable User Accounts – Temporarily disable and re-enable RightFax user accounts
  • Sync Module – Sync the account status from AD directly into RightFax
  • Server Module – Separate retry settings for different transmission results (i.e. Normal busy vs. Human Answered)

 System Requirements Changes

Newly Supported OS and Platforms Unsupported OS and Platforms
  • Windows Server 2016
  • SQL Server 2016
  • Outlook 2016
  • SharePoint 2016
  • Citrix Xen 6.2 or later
  • Windows Server 2008
  • SQL Server 2005
  • Outlook 2007
  • Internet Explorer 8, 9, and 10
  • SharePoint 2007 and 2010

Download PDF Version

This post is tagged as: Administrators | End Users | HTML / PDF | RightFax | RightFax 16.2

We Create Fully Connected Fax Workflows So You Can Focus On Your Business

Our RightFax experts can help you integrate RightFax with most of the leading EMR software applications, which allows for a faster workflow process and more seamless patient servicing.

Get Started

We're Here To Help!

Mailing Address

Advantage Technologies
228 East 45th Street
Suite 4S
New York, NY 10017

Website

www.atechnologies.com

Call Us

(800)-730-1700

Subscribe Our Newsletter

Join our email list to stay up-to-date on industry news and product updates.

Request a Quote