Product Lifecycle Matrix

As new versions of RightFax are released, older versions begin to enter Sustaining Maintenance and may need to be updated.

Understanding the RightFax Product Lifecycle Matrix

Below is the product lifecycle information for each of the RightFax versions. For any editions that have reached sustaining maintenance, Advantage Technologies helpdesk will provide support on a best effort basis. OpenText recommends running the latest version of RightFax to ensure you have the latest updates and fixes that may be essential to your operating environments.

RightFax Version	Release Date	Sustaining Maintenance Date
RightFax 22.2	June 2022	June 2027
RightFax 21.2	April 2021	April 2026
RightFax 20.2	April 2020	April 2025
RightFax 16.6	May 2019	May 2024
RightFax 16.4	June 2018	May 2023
RightFax 16.2	April 2017	May 2022

RightFax 10.6 & Older

RightFax 10.6	November 2013	November 2018
RightFax 10.5	July 2013	November 2016
RightFax 10	May 2011	July 2015
RightFax 9.3	June 2006	December 2011
RightFax 9.0	November 2004	October 2009
RightFax 8.7	February 2004	September 2008
RightFax 8.5	—	February 2006
RightFax 8.0	—	September 2004

Maintenance Timeline

After the 5th year of Current Maintenance has expired, the product version enters into the Sustaining Maintenance phase of the product lifecycle.

When a product is considered to be under Sustaining Maintenance, the core development team is redirected to other work and no new services packs and patches are released for general use.

Product defects and enhancement requests may still be reported, but work by the core development team on these issues will be discontinued. Migration to a Current Maintenance version may be required.

Unsure on how to upgrade your RightFax server?

Leverage our RightFax Professional Services to help with migrating your RightFax server.

Learn more about Advantage Professional Services

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