Product Lifecycle Matrix
As new versions of RightFax are released, older versions begin to enter Sustaining Maintenance and may need to be updated.
Understanding the RightFax Product Lifecycle Matrix
Below is the product lifecycle information for each of the RightFax versions. For any editions that have reached sustaining maintenance, Advantage Technologies helpdesk will provide support on a best effort basis. OpenText recommends running the latest version of RightFax to ensure you have the latest updates and fixes that may be essential to your operating environments.
|Sustaining Maintenance Date
RightFax 10.6 & Older
After the 5th year of Current Maintenance has expired, the product version enters into the Sustaining Maintenance phase of the product lifecycle.
When a product is considered to be under Sustaining Maintenance, the core development team is redirected to other work and no new services packs and patches are released for general use.
Product defects and enhancement requests may still be reported, but work by the core development team on these issues will be discontinued. Migration to a Current Maintenance version may be required.
Unsure on how to upgrade your RightFax server?
Leverage our RightFax Professional Services to help with migrating your RightFax server.
We Create Fully Connected Fax Workflows So You Can Focus On Your Business
Our RightFax experts can help you integrate RightFax with most of the leading EMR software applications, which allows for a faster workflow process and more seamless patient servicing.
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