Product Lifecycle Matrix
As new versions of RightFax are released, older versions begin to enter Sustaining Maintenance and may need to be updated.
Understanding the RightFax Product Lifecycle Matrix
Below is the product lifecycle information for each of the RightFax versions. For any editions that have reached sustaining maintenance, Advantage Technologies helpdesk will provide support on a best effort basis. OpenText recommends running the latest version of RightFax to ensure you have the latest updates and fixes that may be essential to your operating environments.
| RightFax Version | Release Date | Sustaining Maintenance Date |
| RightFax 22.2 | June 2022 | June 2027 |
| RightFax 21.2 | August 2021 | August 2026 |
| RightFax 20.2 | April 2020 | April 2025 |
| RightFax 16.6 | May 2019 | May 2024 |
| RightFax 16.4 | July 2018 | July 2023 |
| RightFax 16.2 | May 2017 | May 2022 |
RightFax 10.6 & Older
| RightFax 10.6 | November 2013 | November 2018 |
| RightFax 10.5 | July 2013 | November 2016 |
| RightFax 10 | May 2011 | July 2015 |
| RightFax 9.3 | June 2006 | December 2011 |
| RightFax 9.0 | November 2004 | October 2009 |
| RightFax 8.7 | February 2004 | September 2008 |
| RightFax 8.5 | — | February 2006 |
| RightFax 8.0 | — | September 2004 |
Maintenance Timeline
After the 5th year of Current Maintenance has expired, the product version enters into the Sustaining Maintenance phase of the product lifecycle.
When a product is considered to be under Sustaining Maintenance, the core development team is redirected to other work and no new services packs and patches are released for general use.
Product defects and enhancement requests may still be reported, but work by the core development team on these issues will be discontinued. Migration to a Current Maintenance version may be required.
Unsure on how to upgrade your RightFax server?
Leverage our RightFax Professional Services to help with migrating your RightFax server.
We Create Fully Connected Fax Workflows So You Can Focus On Your Business
Our RightFax experts can help you integrate RightFax with most of the leading EMR software applications, which allows for a faster workflow process and more seamless patient servicing.
We're Here to Help!
Let us know if there is anything that we can do for you, either directly by phone or using our contact form below. We will work diligently to get back to you as soon as possible (usually within one business day).
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Advantage Technologies
575 Lexington Ave
Suite 12-110
New York, NY 10022
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