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Discover our collection of exclusive RightFax information for an expert view into your RightFax system.

 Product Lifecycle Matrix

As new versions of RightFax are released, older versions begin to enter Sustaining Maintenance and may need to be updated.

Understanding the RightFax Product Lifecycle Matrix

Below is the product lifecycle information for each of the RightFax versions. For any editions that have reached sustaining maintenance, Advantage Technologies helpdesk will provide support on a best effort basis. OpenText recommends running the latest version of RightFax to ensure you have the latest updates and fixes that may be essential to your operating environments.

RightFax Version Release Date Sustaining Maintenance Date
RightFax 20.2 April 2020 April 2025
RightFax 16.6 May 2019 May 2024
RightFax 16.4 June 2018 May 2023
RightFax 16.2 April 2017 May 2022
RightFax 10.6 November 2013 November 2018
RightFax 10.5 July 2013 November 2016
RightFax 10 May 2011 July 2015
RightFax 9.4 & Older
RightFax 9.4 December 2008 May 2014
RightFax 9.3 June 2006 December 2011
RightFax 9.0 November 2004 October 2009
RightFax 8.7 February 2004 September 2008
RightFax 8.5 February 2006
RightFax 8.0 September 2004

 Maintenance Timeline

After the 5th year of Current Maintenance has expired, the product version enters into the Sustaining Maintenance phase of the product lifecycle.

When a product is considered to be under Sustaining Maintenance, the core development team is redirected to other work and no new services packs and patches are released for general use.

Product defects and enhancement requests may still be reported, but work by the core development team on these issues will be discontinued. Migration to a Current Maintenance version may be required.

Unsure on how to upgrade your RightFax server?

Leverage our RightFax Professional Services to help with migrating your RightFax server.

We Create Fully Connected Fax Workflows So You Can Focus On Your Business

Our RightFax experts can help you integrate RightFax with most of the leading EMR software applications, which allows for a faster workflow process and more seamless patient servicing.

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