Select Page

Ransomware Alert: RightFax Servers and Fax Gateways

Due to the recent outbreak of the WannaCry ransomware and other malware based on EternalBlue exploit, customers have been contacting the Advantage Technologies helpdesk asking us how they can better protect their RightFax servers and Fax Gateways. We recommend that all RightFax servers, gateways or SBCs running Windows operating systems be treated as any other Windows Server, with regular OS updates and backups. This includes Dialogic DMG4000 gateways, and Sonus SBC 1000/2000 models with the ASM Module (SBCs without the ASM module have no Windows components and are not affected).

Customers running supported versions of the Windows operating system will have had access to security update MS17-010 (httpss:// since March. If automatic updates are enabled or the update has been manually installed, their servers are protected. The supported Windows versions are:

  • Windows Vista
  • Windows Server 2008
  • Windows 7
  • Windows Server 2008 R2
  • Windows 8.1
  • Windows Server 2012
  • Windows Server 2012 R2
  • Windows 10
  • Windows Server 2016

We encourage the installation of the update as soon as possible on any Windows operating system vulnerable to the exploit.

Despite being out of support, Microsoft has taken the extraordinary step to release security patches ( to protect against this vulnerability for the following operating systems:

  • Windows 8 x86
  • Windows 8 x64
  • Windows XP SP2 x64
  • Windows XP SP3 x86
  • Windows Server 2003 SP2 x64
  • Windows Server 2003 SP2 x86

Please contact Advantage Technologies help desk at 212-717-7700 if you have any questions regarding patching your current servers or upgrading to a supported version.

We Create Fully Connected Fax Workflows So You Can Focus On Your Business

Our RightFax experts can help you integrate RightFax with most of the leading EMR software applications, which allows for a faster workflow process and more seamless patient servicing.

Get Started
Fax Workflow
Healthcare Services
RightFax Upgrade
Professional Services
RightFax Demo
RightFax Quote

We're Here to Help!

Let us know if there is anything that we can do for you, either directly by phone or using our contact form below. We will work diligently to get back to you as soon as possible (usually within one business day).

Mailing Address

Advantage Technologies
575 Lexington Ave
Suite 12-110
New York, NY 10022

Call Us


Subscribe Our Newsletter

Join our email list to stay up-to-date on industry news and product updates.

© Copyright 2024 - Advantage Technologies, Inc. - All Rights Reserved

Image of the A for the Advantage Logo

Start a Conversation